Privacy Policy

Mane Electrical are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we will achieve this and includes the information collected when:

  • You use our website (www.mane-electrical.com)

  • You make enquiries via our website

  • You make enquires via other platforms

By using our website, you therefore consent to the collection and use of your personal information by us as detailed below.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data generated. In this case, it means personal data that you give to us by inputting such on our website.

By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.

Who Are We?

Mane Electrical Contractors are an Electrical, BMS and Energy Optimisation Contractor.

Mane Electrical Contractors are a Limited company Reg:3766720.

Our registered office and trading address is: 11a St Mary Avenue, WALLINGTON SURREY SM6 7JH.

Our registered VAT number is: 462746529.

How Do We Collect Information from You?

We collect information from you:

  • When you make a booking

  • When you input data to our website

  • When you leave feedback or a review

What Type of Information is Collected from You?

When you make a booking, you will be asked to submit your personal information. We collect this information, so we can fulfil your booking and provide you with the best level of service and craftsmanship.

When you make a booking, Mane Electrical collects information such as:

  • Your name

  • Your address

  • Your telephone number

  • Your email address

  • Any comments/feedback you submit

How is Your Information Used?

Our use of your personal data will always have a lawful and ethical basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in both yours and our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • Sending you service emails

  • Improving our products and overall services

Who Has Access to Your Information?

We employ a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorised access or disclosure, alteration, or destruction. We will not sell, distribute, share or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation and with our own privacy policies.

We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep your information secure, but, in the absence of negligence on our part we cannot be held liable for any loss if a third party procures unauthorised access to any data we hold.

You may choose to restrict the collection or use of your personal information at any point. Please refer to the ‘Your Choices’ section of this Privacy Policy for details.

How and Where Do We Store Data?

All information collected from users of this site is owned solely by Mane Electrical Contractors.

We only keep your personal data for as long as we have your permission to keep it, in order to use it as described in this Privacy Policy and for regulatory purposes.

Your Choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent or have requested a callback. We will not pass your details to any third parties. Furthermore, you can change your marketing preferences at any time by contacting us by email at: info@mane-electrical.com.

You have a right to request a copy of the personal information that Mane Electrical holds about you and have any inaccuracies corrected. Any such requests should be made by email to: info@mane-electrical.com.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. 

We use customer feedback to develop and improve our services and may post your comments about our services on our feedback page, however personal data on full title and location will not be shown. If you do not wish to have your comments posted on our website, please indicate your desire not to be included by appending the comments section.

Squarespace

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Forms

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google Sheets for storage.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Cookies Policy

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Contact Information

Mane Electrical welcomes your comments regarding this Privacy Policy. If you believe that Mane Electrical has not adhered to this Privacy Policy, please contact us and we will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

If you have a question or query in respect of the information collected on this website, please email us at: info@mane-electrical.com.